If you have a customer loyalty program that is not yielding the desired results, it is probably because you are not being customer-centric.
Reasons your program is isn't working:
- - Your program is one dimensional
- - Your program is unengaging
- - It isn't flexible With Fielo, you can revert all of that and truly engage your customers the right way, recognizing their complex customer journey and giving them a reason to stick with you instead of the competitor